Home Care Services FAQ

What areas do you cover?

- We currently provide home care services across Hertfordshire and surrounding areas. Please contact us to check availability in your location.

What services do you offer?

- We offer companionship, medication support, meal preparation, light housekeeping, dementia support, hospital discharge support, overnight support, and live-in care services.

Do you offer free care assessments?

- Yes, we provide a free initial care assessment to understand your needs and create a personalised support plan.

Are your carers trained?

- Yes, our carers complete mandatory training and ongoing professional development to ensure high standards of care and support.

Do you provide live-in care?

- Yes, we offer live-in care for individuals who require ongoing support and companionship within their home.

Can care packages be tailored?

- Absolutely. Every support plan is personalised around the individual’s needs, routines, preferences, and goals.

How quickly can care start?

- This depends on availability and the level of support required, but we always aim to begin services as quickly and safely as possible.

Do you support people living with dementia?

- Yes, we provide compassionate, person-centred support for individuals living with dementia or memory-related conditions.

Are services available overnight or weekends?

- Yes, we can provide support during evenings, overnight, weekends, and holidays depending on availability.

How do I arrange care?

- You can contact me directly through our website, phone, email, or WhatsApp to arrange a free consultation.

Are your carers DBS checked?

- Yes, all carers undergo safer recruitment checks including enhanced DBS checks and reference verification.

Do you work with families and professionals?

- Yes, we regularly work alongside families, social workers, discharge teams, and other healthcare professionals to ensure joined-up support.